Refund Policy
- IN CASE OF RETURNS
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the balance amount after deducting the return fee and other charges/fees shall be refunded and the same will be processed to the original method of payment within 5-7 business days from the date of us receiving the product. Please note that the delivery charges or any other charges/fees paid are non-refundable. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.
- IN CASE OF CANCELLATIONS
If your order is eligible for cancellation, we will issue a refund after deducting applicable delivery charges or any other fees to your original payment method within 5-7 business days from the date of cancellation of the order, subject to the terms & conditions mentioned in the Cancellation Policy. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.
- IN CASE OF DELIVERY OF DAMAGED OR DEFECTIVE ITEMS
If your order is eligible for return in case of error on our part, we will issue a refund of the entire amount paid by you for that order/item, to your original payment method within 5-7 business days from the date of us receiving the product, subject to the terms & conditions mentioned herein. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.
- CONTACT INFORMATION
If you have any questions or concerns regarding our Refund Policy, please contact our support team at golaviyahouse@gmail.com or on +91 8849343897.