We Care
Golaviya House aims to establish a framework for addressing harassment of service providers on the website and emphasizes the commitment to maintaining a safe and respectful environment for all users; including service providers and any member of our community and prevent the misuse of complaint processes. By using or accessing the website, you agree to abide by the provisions of this policy and to conduct yourself in a respectful and professional manner at all times.
Users are prohibited from engaging in any form of harassment, intimidation, discrimination, or offensive behavior towards providers and vice-versa. This includes, but is not limited to, verbal, written, or physical abuse, threats, or unwelcome advances. Frivolous or baseless complaints intended to harass, defame, or cause harm to service providers or our business will not be entertained.
Golaviya House has a zero-tolerance policy towards harassment and will take prompt and appropriate action against any person found to have engaged in such behavior or have submitted frivolous complaints, in accordance with our policies and procedures. Depending on the severity of the misconduct; consequences for the person involved may include suspension, termination of their account, and in serious cases, legal recourse may be pursued.
If you have any questions or concerns regarding our We Care Policy, please contact our support team at golaviyahouse@gmail.com or on +91 8849343897.